FAQ / Frequently Asked Questions...

Questions about ordering


How fast is executed order? Is Saturday or Sunday or any other time is the problem?

Order is carried out immediately (24h / day) - just after the verification of payments made by the service Przelewy24 or PayPal. Services verify the payment and after the verification of performance of the contract occurs. If the time the contract is extended (which happens very rarely in automatic payments), it can always be contacted in order to accelerate implementation.

What comes after you order? How is it delivered?

The contract includes product in electronic form. Are sent files and instructions that step by step shows how to activate the software to a licensed version. The data are sent to the e-mail address provided on the form of the order, in addition, after the payment, and its verification is also displayed web page with a summary of the whole order and instructions.

How to order a license?

Automatic orders are made in the "Buy now" page, a full range Refer to the table (pricing), by clicking on the price (adequate to the site), the user is asked to provide the data.

May I order the program by bank transfer?

Yes - it is possible, just contact (contact tab on the menu page or contact details in the upper right corner) and place an order stating your data.

Account number to make payments:

IBAN:   PL14114020040000350272980273

SWIFT: BREXPLPWMBK

In the title must indicate the name of the ordered licenses.


Questions about activation


How to activate the program?

To activate the software, you must place your order. The contract includes product in electronic form. Are sent files and instructions that step by step shows how to activate the software to a licensed version. The data are sent to the e-mail address provided on the form of the order. After payment and its verification is also displayed web page with a summary of the whole order and instructions.

I can not activate the program ... Did I do something wrong?

Activation problems arise most often for the following reasons:

  1. Too fast trying to activate without a thorough read the instructions
  2. Incorrect file names (suffixes numbers assigned automatically when you download), one of the files may be renamed during automatic activation (license file). If a problem is a problem, we recommend that you delete files that have similar names (or clean up after them)
  3. No installation required package. In the manual is always a package that must be installed, it is not a demo package from or package that may include a program in another version (version minimum / sms, other versions)
  4. The problem resulting from the information contained in the section "CAUTION / NOTES" in the manual.